About Us

Why Choose Us

Vcent’s customer service tenet is: “Clients are always the first.”

From management perspective, we firstly developed the sense of active service, and we have every reason to understand what the sense of means to us, to establish measurable indicators so as to knowthe current level of service, and to do regular discussions about thereasons for the customers dissatisfactions;

Second, we set up a first-class customer service system and system framework, optimize the entire service process to improve our service standard;

Third, we manage the satisfaction and loyalty of customers;

Forth, we improve the ability of customer service staffs;

Fifth, we properly handle the complaints from our customerswith an optimistic attitude and make the greatest efforts to customer satisfaction.We put in time every need of our clients from all aspects into our consideration and serve it with our most professional ability.

We promise that all the products are sold by Vcent can give at least 90 days warranty,Any quality problems we will solve for you in the shortest possible time